Customer Success Manager
Standard baseline compensation
Verified employer route
Seoul
100% direct official career link
“Official Employer Statutory Sponsor: Datadog”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview Customer Success Manager
Organization: Datadog
Employment Model: Full-time, Permanent
Compensation Range: USD 165,000 - 245,000 / year + Comprehensive Corporate Benefits & Equity
About Datadog
Datadog is the essential monitoring and security platform for cloud applications, providing full-stack observability for infrastructure, applications, and logs.
Position Scope & Key Objectives
As a Customer Success Manager at Datadog, you will play an instrumental role in advancing high-impact engineering, operational, and organizational initiatives across our international teams.
Customer Success Manager (CAM) 는 온보딩, 상향 판매 및 교차 판매를 통해 기존 고객 기반 전반에 걸쳐 새로운 제품 애착을 적극적으로 유도하고 강력한 관계를 효과적으로 구축하게 됩니다. 내부적으로 고객을 옹호하고 긍정적인 고객 경험에 집중하게 됩니다. 상호작용은 무엇보다도 관계 관리에 뿌리를 두고 있으며, 성장 기회를 옹호하기도 합니다. 고객 성공 관리자는 잘 정의된 방법론을 따라 고객의 고유한 요구 사항을 파악하고 Datadog 제품의 가치를 명확하게 전달합니다.
Datadog은 사무실 문화를 통해 구축되는 관계와 협업, 창의성을 중시합니다. 우리는 데이터독 직원들이 자신에게 가장 적합한 일과 삶의 조화를 이룰 수 있도록 하이브리드 업무 환경을 운영합니다.
담당 업무
- 영업팀과 협력하여 원활한 전환 및 온보딩 경험을 보장
- 고객과의 관계를
Statutory Visa Sponsorship & Relocation
Accredited Global Sponsor: Datadog maintains official statutory employer sponsorship credentials: US Certified H-1B & O-1 Sponsor, UK Home Office Licensed Worker A-Rating.
Immigration Support: Full legal counsel provided for foreign national candidates (US H-1B/O-1/TN, UK Skilled Worker Visa, Canadian Global Skills Strategy, or Australian TSS Subclass 482).
International Relocation: Selected overseas candidates qualify for relocation allowance, temporary accommodation support, and official Certificate of Sponsorship / petition processing.
Key Requirements
Official Employer Verified Direct Application Channel via Datadog Careers.
- Proven professional track record in relevant engineering, product, technical, or corporate disciplines.
- Strong problem-solving methodology, analytical rigor, and cross-functional communication.
- Passion for excellence, continuous learning, and scalable system design.
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