Customer Success Associate
Standard baseline compensation
Verified employer route
Tokyo
100% direct official career link
“Official Employer Statutory Sponsor: Datadog”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview Customer Success Associate
Organization: Datadog
Employment Model: Full-time, Permanent
Compensation Range: USD 75,000 - 110,000 / year + Comprehensive Corporate Benefits & Equity
About Datadog
Datadog is the essential monitoring and security platform for cloud applications, providing full-stack observability for infrastructure, applications, and logs.
Position Scope & Key Objectives
As a Customer Success Associate at Datadog, you will play an instrumental role in advancing high-impact engineering, operational, and organizational initiatives across our international teams.
#LI-KO1
カスタマーサクセス・アソシエイトとして、Datadogをご利用中の既存顧客を対象に、トレーニング、導入サポートなどを提供しながら、確立されたセールス・メソッドに沿ってアップセル・クロスセルに取り組みます。カスタマー・エクスペリエンス（顧客体験）を最大化できるよう、顧客との信頼関係を構築して固有課題やニーズを特定し、利用拡大の機会を発掘して、Datadog製品の価値を伝えることに注力します。顧客のスケーリングを担うカスタマーサクセスチームにとって、個人の成長とチームの成功を両立させることが、最優先事項です。
Datadogでは、オフィスカルチャーによって築かれる人間関係やコラボレーション、そこからもたらされる創造性を大切にしています。私たちは、従業員それぞれに合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。
業務内容：
- 小規模な既存顧客に対し、利用拡大できる機会を特
Statutory Visa Sponsorship & Relocation
Accredited Global Sponsor: Datadog maintains official statutory employer sponsorship credentials: US Certified H-1B & O-1 Sponsor, UK Home Office Licensed Worker A-Rating.
Immigration Support: Full legal counsel provided for foreign national candidates (US H-1B/O-1/TN, UK Skilled Worker Visa, Canadian Global Skills Strategy, or Australian TSS Subclass 482).
International Relocation: Selected overseas candidates qualify for relocation allowance, temporary accommodation support, and official Certificate of Sponsorship / petition processing.
Key Requirements
Official Employer Verified Direct Application Channel via Datadog Careers.
- Proven professional track record in relevant engineering, product, technical, or corporate disciplines.
- Strong problem-solving methodology, analytical rigor, and cross-functional communication.
- Passion for excellence, continuous learning, and scalable system design.
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Job Overview
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