Senior Enterprise Customer Success Manager
Standard baseline compensation
Verified employer route
Tokyo
100% direct official career link
“Official Employer Statutory Sponsor: Datadog”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview Senior Enterprise Customer Success Manager
Organization: Datadog
Employment Model: Full-time, Permanent
Compensation Range: USD 165,000 - 245,000 / year + Comprehensive Corporate Benefits & Equity
About Datadog
Datadog is the essential monitoring and security platform for cloud applications, providing full-stack observability for infrastructure, applications, and logs.
Position Scope & Key Objectives
As a Senior Enterprise Customer Success Manager at Datadog, you will play an instrumental role in advancing high-impact engineering, operational, and organizational initiatives across our international teams.
Senior Enterprise Customer Success Managerとして、Datadogの中でも最も重要度の高いエンタープライズ顧客を担当し、プロダクトの健全な活用と優れた顧客体験の実現を牽引していただきます。
Datadogでは、Enterprise Customer Success Managerと同様に、オフィスカルチャーとハイブリッドワークを重視しています。
Datadogでは、オフィスカルチャーを大切にしています。人と人との関係性やコラボレーション、そこから生まれる創造性を重視し、ハイブリッドワークを通じて、一人ひとりに合ったワークライフバランスを実現しています。
主な業務内容（What You’ll Do）
- SalesおよびTechnical Solutionsと連携し、オンボーディングから活用成熟フェーズまでの戦略的な活用促進を主導
- 新規顧客オンボーディングの全体設計およびプロジェクトマネジメント
Statutory Visa Sponsorship & Relocation
Accredited Global Sponsor: Datadog maintains official statutory employer sponsorship credentials: US Certified H-1B & O-1 Sponsor, UK Home Office Licensed Worker A-Rating.
Immigration Support: Full legal counsel provided for foreign national candidates (US H-1B/O-1/TN, UK Skilled Worker Visa, Canadian Global Skills Strategy, or Australian TSS Subclass 482).
International Relocation: Selected overseas candidates qualify for relocation allowance, temporary accommodation support, and official Certificate of Sponsorship / petition processing.
Key Requirements
Official Employer Verified Direct Application Channel via Datadog Careers.
- Proven professional track record in relevant engineering, product, technical, or corporate disciplines.
- Strong problem-solving methodology, analytical rigor, and cross-functional communication.
- Passion for excellence, continuous learning, and scalable system design.
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