Senior Platform Engineer
Standard baseline compensation
Verified employer route
Sydney
100% direct official career link
“Dovetail Direct Verified Careers Portal”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview
Position: Senior Platform Engineer
Employer: Dovetail
Work Arrangement: HYBRID
Visa Framework: Australian Subclass 482 (TSS) / Skills in Demand & 186 ENS Eligible
Company & Culture
Dovetail is an Australian software platform enabling product researchers and designers to turn customer feedback into actionable insights.
Key Responsibilities & Scope
Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups.The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue.The roleWe're looking for a Senior Platform Engineer to join our platform team. We're investing significant effort in to growing our platform engineering team and the operational excellence they will drive across the business. You’ll bring relevant SRE experience to help us accelerate it.What you will doJoin our platform engineering team. You'll be a crucial part of our platform team, working closely with your engineering manager, technical product manager, and other engineers to evolve our internal systems and platforms.Own the technologies that power our engineering. You'll be responsible for cross-cutting technologies that support all Dovetail engineers in delivering value to our customers. You’ll directly impact delivery performance, developer experience, reliability, and the end-to-end customer experience by delivering excellent interna
Candidate Qualifications & Profile
- Proven experience operating within high-impact industry or enterprise environments.
- Relevant degree or recognized professional accreditation in Customer Insights Software.
- Strong collaborative problem-solving skills and dedication to technical or operational excellence.
Compensation Guidance (AUD)
Salary Range: AUD $1,40,000 - $1,89,000 / year (commensurate with skills & experience).
- Includes standard Australian statutory superannuation (11.5%+), health & wellness allowances, and professional progression pathways.
Official Application Route
Direct Employer Career Portal: Apply directly at the official Dovetail careers portal: [Senior Platform Engineer at Dovetail](https://jobs.ashbyhq.com/dovetail/a63ec0ac-b226-497c-aee4-e5d67ec31636)
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