Technical Support Engineer II
Standard baseline compensation
Verified employer route
Tokyo
100% direct official career link
“Official Employer Statutory Sponsor: Datadog”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview Technical Support Engineer II
Organization: Datadog
Employment Model: Full-time, Permanent
Compensation Range: USD 115,000 - 170,000 / year + Comprehensive Corporate Benefits & Equity
About Datadog
Datadog is the essential monitoring and security platform for cloud applications, providing full-stack observability for infrastructure, applications, and logs.
Position Scope & Key Objectives
As a Technical Support Engineer II at Datadog, you will play an instrumental role in advancing high-impact engineering, operational, and organizational initiatives across our international teams.
私たちは、Datadogの社内プロダクト・エキスパートです。テクニカル・ソリューション・チームは、潜在的な顧客を教育し、既存の顧客を満足させ、成功させることで、Datadogの世界的な成長を可能にしています。私たちは、デモやプレゼンテーション、技術評価、継続的なサポートを通じて、技術や製品に関する専門知識をお客様と共有しています。テクニカル・ソリューションは、知識を共有し、技術的なスキルセットを継続的に向上させるために絶えず協力し合う、成長中のグローバル・チームです。
Datadogでは、人間関係やコラボレーション、そして創造性といったオフィスカルチャーを大切にしています。Datadogが自分に合ったワーク・ライフ・ハーモニーを実現できるよう、ハイブリッド・ワークプレイスとして運営しています。
業務内容：
- 複数のチャネル（発券システム、ライブチャット、画面共有ツール）を通じて、プラットフォームの活用方法に関するトレーニングを継続的に実施しつつ、必要な技術サポートを特定し問
Statutory Visa Sponsorship & Relocation
Accredited Global Sponsor: Datadog maintains official statutory employer sponsorship credentials: US Certified H-1B & O-1 Sponsor, UK Home Office Licensed Worker A-Rating.
Immigration Support: Full legal counsel provided for foreign national candidates (US H-1B/O-1/TN, UK Skilled Worker Visa, Canadian Global Skills Strategy, or Australian TSS Subclass 482).
International Relocation: Selected overseas candidates qualify for relocation allowance, temporary accommodation support, and official Certificate of Sponsorship / petition processing.
Key Requirements
Official Employer Verified Direct Application Channel via Datadog Careers.
- Proven professional track record in relevant engineering, product, technical, or corporate disciplines.
- Strong problem-solving methodology, analytical rigor, and cross-functional communication.
- Passion for excellence, continuous learning, and scalable system design.
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