Customer Protection & Statutory Guarantee

Refund & Cancellation Policy

Last Updated: September 2026 · Compliant with UK Consumer Rights & Global Merchant Standards

114-Day Money-Back Guarantee

At SponsorAJobs, we want you to be completely confident in your visa sponsorship search. If you purchase the Candidate Pro Pass (₹299 INR) and find that the verified employer contacts, direct ATS links, or AI tools do not meet your expectations, you are entitled to a full 100% refund within 14 calendar days of your initial transaction.

2How to Request a Refund

To initiate a refund under our 14-day guarantee, simply submit an email request to our support desk:

Required Details: Your registered account email address and your order or checkout session reference.
Response Window: Our billing team acknowledges all refund inquiries within 24 business hours.

3Processing Timeline & Payment Methods

Once approved, your refund will be processed immediately via our payment processor (Stripe). Funds will be credited back to the original payment card or method (Visa, Mastercard, American Express, Apple Pay, Google Pay) within 5 to 10 standard business days, depending on your card issuer’s clearing cycles.

4Subscription Renewals & Cancellation

Candidate Pro passes are granted on a fixed-term basis (1 year). If an auto-renewing subscription tier is selected at checkout, you may cancel renewal at any time via your account settings or by contacting our team. Cancellation stops any subsequent billing charges while retaining your active Pro status until the end of your current paid billing period.

5Statutory Consumer Rights

Nothing in this policy limits or excludes your statutory legal rights under the UK Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, or applicable consumer protection laws in your jurisdiction.

Operating Entity: SponsorAJobs · Oshin Healthtech Innovations.

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